VNX LDAP configuration error: "Domain Settings update failed"
While using Unisphere GUI to save the LDAP settings for File on a new VNX box for authenticating to Microsoft AD, we were hit with the error - "Domain Settings update failed"
In case you are always frustrated by the lack of explanation like above, run this command in CLI to get a better idea on the error and possible ways to resolve:
nas_message -info <Message ID>
So for my error above, the results were:
nas_message -info 13693354005
MessageID = 13693354005
BaseID = 21
Severity = ERROR
Component = APL
Facility = admindomain
Type = STATUS
Brief_Description = Domain Settings update failed.
Full_Description = The domain settings could not be updated.
Recommended_Action = Issue could be due to errors in lockbox setting. a. Login to the control station CLI as root. b. Reset the lockbox with the following command. /nas/sbin/cst_setup -reset
And running the command /nas/sbin/cst_setup -reset solved my problem and I was able to save the LDAP settings.
In case you are always frustrated by the lack of explanation like above, run this command in CLI to get a better idea on the error and possible ways to resolve:
nas_message -info <Message ID>
So for my error above, the results were:
nas_message -info 13693354005
MessageID = 13693354005
BaseID = 21
Severity = ERROR
Component = APL
Facility = admindomain
Type = STATUS
Brief_Description = Domain Settings update failed.
Full_Description = The domain settings could not be updated.
Recommended_Action = Issue could be due to errors in lockbox setting. a. Login to the control station CLI as root. b. Reset the lockbox with the following command. /nas/sbin/cst_setup -reset
And running the command /nas/sbin/cst_setup -reset solved my problem and I was able to save the LDAP settings.
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